Exceptional Service: The Foundation of Lake City Insurance’s Philosophy

At Lake City Insurance, we have built our reputation on providing superior service to our clients in the Lakeland area. Our motto, “Service Sells,” reflects our unwavering commitment to delivering exceptional service and finding the best market fit for our clients’ insurance needs.  


Our Service Philosophy: 

We believe that exceptional service is the key to building lasting relationships with our clients and earning referrals. Our focus on providing top-quality service includes: 

  • Prompt and Courteous Communication: We always pick up the phone and return messages in a timely manner, ensuring our clients feel valued and supported. 
  • Tailored Solutions: We work closely with our clients to assess their unique needs and find the perfect balance of coverage, services, and price to match their requirements. 
  • Integrity and Professionalism: Our owner, Pam Leniuk, leads by example, embodying the values of integrity and professionalism in all interactions with clients and staff. 


Leadership at Lake City Insurance: 

Pam Leniuk’s leadership style is centered around building strong, long-term relationships with clients and promoting a positive work environment for our team. She encourages all staff members to follow her example, treating clients with respect and prioritizing their needs above all else. 

In addition to promoting exceptional service, Pam also emphasizes the importance of continuing education and personal development. She believes that a well-rounded and knowledgeable team is essential to providing clients with the best possible insurance solutions. 

Lake City Insurance’s commitment to exceptional service sets us apart from other brokerages. Our dedication to building strong relationships, finding the perfect market fit for our clients, and prioritizing professionalism and integrity ensures that our clients have an unparalleled experience working with us. Contact us today at Lake City Insurance  to discover the Lake City Insurance difference for yourself.